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Milewood Healthcare Ltd
Thornaby, UK
Mar 18, 2026
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Mar 18, 2026
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Support Workers

Milewood Healthcare Ltd
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Thornaby, UK
£12.35 hourly
Mar 18, 2026
Healthcare Full time

Support Worker

Location: Stockton-on-Tees, TS17

Hours: Full-time, days and nights 9am – 9pm / 9pm-9am

Pay: £12.35 per hour

The Opportunity

You will be part of a friendly, motivated team committed to improving the quality of life for the people we support. You’ll receive a warm welcome, full guidance, and the tools needed to develop your skills and confidence in a truly rewarding role.

About the Role

We are looking for support workers to develop a new team to support a lady who is in her mid-30’s to help and support with the transition into her own purpose-built supported living home.

We are looking for people to support her develop and maintain her independence, she is looking for people who are warm, caring and have a nurturing side to them. She does not like conflict, so is requiring someone who can remain calm in stressful situations.

She loves to be out and about and is wanting people on her team who are happy and have a positive outlook on life. She is independent ad will need prompting, along with developing life skills.

You will be providing support on a 2-1 basis and you will be required to work long days, with sleep ins included and be flexible to pick nights up if needed, along with having flexibility to work Monday to Sunday.

Our team is passionate about delivering high-quality, bespoke care that places each individual at the heart of everything we do. Due to the nature of the role, shift patterns include evenings, weekends, and some unsociable hours.

Strong communication and interpersonal skills are essential to build positive relationships with those we support and to ensure effective handovers with colleagues.

Our Ideal Support Worker

You will be:

  • Reliable, friendly, and caring
  • Confident supporting in-house activities and hobbies
  • Attentive, encouraging, and able to inspire residents to achieve more
  • Ideally have experience in Supporting individuals in a Support Worker role
  • Confident with medication administration
  • A holder of a full UK driving licence

Key Responsibilities

Duties will vary depending on individual needs and may include:

  • Monitoring, recording, and administering medication
  • Light household duties
  • Supporting with mobility and personal care
  • Assisting with shopping and food preparation
  • Providing companionship and emotional support

Benefits:

  • Competitive annual leave (increases with length of service)
  • Flexible working to support work/life balance
  • Pension scheme with auto-enrolment
  • Employee Assistance Programme (24/7 mental health support, counselling & GP access)
  • Lifestyle savings (supermarkets, high street, utilities & more)
  • Discounted health cash plan
  • Holiday purchase scheme (up to one extra week)
  • Company events
  • £500 welcome bonus upon successful completion of probation
  • Plus much more

Please note: We do not offer sponsorship.

Equality, Diversity & Inclusion

We are an equal opportunities employer and are committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from all backgrounds and actively encourage diversity.

Apply Now

Apply today and we’ll be in touch with the next steps towards starting your rewarding new career.

Speak to Us About This Job at:

Middlesbrough Careers Fair
About Milewood Healthcare Ltd

At Milewood, we are dedicated to delivering the kind of support we would want both for ourselves and our loved ones.

As an established provider of forward thinking living services for adults with disabilities in England, we have over 45 homes throughout the UK, Many are traditional buildings and they are all located in suburban areas, close to community services.

Our approach focuses on seeing care from the resident’s perspective, enabling them to access the choices and rights they deserve and promoting independence within an inclusive community.

Individualised Care and Support

Our mission is to offer the highest quality care and support.

Promoting Confidence Through Care

We encourage our residents to make their own choices regarding activities and schedules. They have numerous opportunities to engage with the community alongside their support workers, enabling them to enjoy new experiences and interests that enrich their lives.

Our commitment to providing the best possible care and support is unwavering, and our structured pathways promote personalised growth.

Expert Managers and Support Teams

Each of our homes is staffed by highly trained and experienced managers and support teams who deliver high quality care and service. Utilising in-house resources and carefully planned activities, our team members work to enhance the lives and personal development of our residents.

Care and support plans, risk assessments, and behaviour management plans are all developed simultaneously and assessed in collaboration with the individual, key worker, and, when possible, family members. This approach ensures a customised package focused on achievable outcomes for each and every resident.

Partnership to Support Local Authorities

We collaborate closely with numerous local authorities in England to develop and provide individualised care and support solutions for people with intellectual disabilities.

The Milewood pathway is a proven, effective, and progressive program that prioritises the needs of individuals, their families, and local authorities. We deliver excellent support standards within established budgets, enabling residents to interact with local communities.

Our Vision

At Milewood, we are constantly striving to create a brighter future for our residents and staff. We envision a world where everyone has access to personalised, high-quality care and support!

Our Values

We strive to deliver the kind of support we would want to receive ourselves – this is at the core of everything we do, and we believe that successful working relationships must be based on mutual respect, trust, and accountability. Our commitment is to provide the best possible care and support for our clients to help build their confidence and independence where everyone can pursue their interests and participate.

Warmth and Friendship

Our commitment is to provide the best possible care and support for our service users to help build their confidence and independence. We offer a range of services designed to create a safe and engaging environment, where our service users can pursue their interests and participate in meaningful activities.

Optimism and Future

We believe it’s important to work towards a future of involvement and enrichment. Even if the steps are small and the journey is long, our optimistic approach makes the future a desirable destination.

Honesty

We are open and honest with each other and with ourselves. This enables us to learn lessons from past experiences, and continuously improve. We value integrity and honesty as essential attributes in our relationships with everyone.

Enterprise

We encourage initiative and new ideas from everybody at every level. All our staff members can contribute to our goals and are given the freedom to do so. We believe in creating an environment where innovation and excellence is encouraged.

Accountability

We take ownership of our actions and decisions. Each of us has clear responsibilities and feels personally accountable for these at all times. We aim to provide our service users with assurance, confidence, and peace of mind.

Respect

We believe successful working relationships are based on mutual respect. We encourage initiative and new ideas from our staff, and we foster an environment where everyone is respected and valued, regardless of their abilities.

Trust

Trust is the essential foundation of any relationship and the cornerstone of good teamwork. We build trust through open communication, honesty, and transparency, and we work to maintain trust by delivering on our promises and commitments.

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