Location: ECS Textiles Ltd, Block 6, Gloucester Road, North Shields, NE29 8RQ 
Hours: Monday to Friday, 9am – 5pm 
Reports to: Management Team 

• We’re looking for an adaptable, confident, and enthusiastic team player to join ECS Textiles Ltd and take on a hybrid role covering both operations and marketing. You’ll be at the heart of the business – coordinating logistics, supporting our drivers and suppliers, and leading the charge on our digital presence. This role is ideal for someone who thrives in a fast-paced environment, is organised and detail-oriented, and wants to grow alongside a dynamic, socially conscious business. 

Key Responsibilities 

• Operations & Office Administration 

• Coordinate daily stock collections from suppliers. 

• Prioritise and assign collection routes to drivers based on location and urgency. 

• Communicate with suppliers, confirm details, and address queries. 

• Answer inbound telephone calls in a friendly and professional manner. 

• Prepare all necessary paperwork, labels, and driver reports. 

• Monitor and record collection data, driver activity, and any incident notes. 

• Maintain up-to-date databases and accurate filing systems. 

• Resolve operational issues, liaise with suppliers and drivers. 

• Support general office tasks including data entry and document control. 

• Marketing & Digital Engagement 

• Develop and manage content for digital platforms including websites, blogs, and social media. 

• Plan and schedule engaging posts across Facebook, Instagram and more. 

• Create educational and promotional content about textile recycling and company activities. 

• Plan and implement marketing campaigns. 

• Stay informed on trends in digital marketing and the recycling industry. 

• Contribute to marketing ideas for ECS Textiles and Collect4All, our group brands. 

What we’re looking for 

• At least 1 year of office administration experience. 

• A confident communicator with excellent phone manner and written skills. 

• Basic knowledge of digital marketing, social media, and/or content creation tools (e.g., Canva, Mailchimp, Meta Business Suite). 

• Highly organised with the ability to manage multiple responsibilities. 

• Proactive, can-do attitude and keen to take initiative. 

• Must be able to reliably commute to NE29 8RQ daily for a 9am start. 

• Strong team player who is also comfortable working independently. 

• A desire to grow professionally as the business evolves. 

• Experience using marketing analytics tools (e.g., Google Analytics, Meta Ads Manager). 

• Interest or background in sustainability, recycling, or textiles. 

Why Join Us? 

• At ECS Textiles, you’re not just a cog in the machine — you’re part of something meaningful. We're a friendly, close-knit team with big ambitions to grow sustainably. You’ll be given real responsibility, variety in your work, and the chance to make a difference. 

• Job Types: Full-time, Permanent, Zero hours contract 

• Pay: From £12.30 per hour 

• Benefits: Free on-site parking 

• Language: English (preferred)