This post is open to members of the Armed Forces Community only.

Armed Forces Talent Programme – Workforce Administrator – 6 month Paid Placement

• Are you an experienced administrator with good organisational skills?
• Can you demonstrate strong digital skills including experience of using SharePoint, MS Planner and One Note?
• Would you describe yourself as an excellent communicator with strong written and verbal skills?

As part of the Armed Forces Talent Programme, NHS 24 is offering a 6-month paid placement to join our Workforce Directorate. The successful candidate will work closely with the Associate Director of Workforce to build capacity across the Directorate by streamlining and enhancing administrative processes.

More information on the Armed Forces Talent Programme can be found here - Armed Forces Talent Programme | NHSScotland Careers

The successful candidate must be a member of the Armed Forces Community (i.e. a veteran, service leaver or a member of their family including spouse, partner or dependent)

Who We Are

As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services.

We have six regional centres – Aberdeen, Dundee, South Queensferry, Hillington, Cardonald and Clydebank. NHS 24 supports hybrid working, and this post can be based in either our Clydebank or Cardonald centre.

This role

This role supports all 3 teams that make up the Workforce Directorate including Resourcing and Planning, People Services and Organisational Development, Leadership and Learning. There will also be the opportunity to support our Practice Education team.

This Administrator role plays a pivotal part in supporting the operational and governance functions of the Workforce Directorate. The postholder will work across a broad range of activities that contribute to the efficiency, compliance, and digital transformation of workforce processes.

Main responsibilities

• Establish a structured digital approach to Workforce governance meetings and reports, with automated scheduling, reminders, and follow-ups to enhance transparency and accountability across all governance activities.
• Coordinate and plan complex HR-related meetings and activities, such as disciplinary hearings, grievance procedures, and formal consultations. This includes managing schedules, preparing documentation, liaising with stakeholders, and ensuring all processes are handled with confidentiality, accuracy, and sensitivity.
• Coordinating and preparing agendas, papers, and minutes for directorate-led workstreams.
• Support digital initiatives that streamline HR processes, such as implementing electronic forms, dashboards, and automated reporting.

Successful Applicant will:

• Be A member of the Armed Forces community (i.e. a veteran, service leaver or a member of their family including spouse, partner or dependent)
• Be educated to SCQF Level 6 or equivalent experience.
• Demonstrate administrative experience within an office environment.
• Possess excellent computer skills, including Word, Excel, and PowerPoint
• Exhibit digital skills – including use of SharePoint, MS Planner, One Note
• Have time management skills
• Demonstrate a flexible approach and attitude to work

Salary

NHS 24 offers a complete benefits package, with a 6-month Fixed term opportunity on a Band 4 contract with a salary ranging from £30,353 - £33,016 Per Annum (pro rata if applicable). Placement on salary scale is dependent on confirmation of previous relevant NHS service.

Interested?

Please review the Digital Job Pack for full details of NHS 24 and this opportunity as well as the Digital Candidate Application Guide which will support you in your application.

We recommend that prior to application candidates read all the information provided in the Job Pack as it contains much of the information about NHS 24 and this vacancy to support a successful application.

Our mission at NHS 24 is to create a workplace where everyone feels welcome, valued and part of the team. As an organisation that promotes inclusion, we celebrate difference, and we encourage everyone who joins us to be themselves at work.

We are progressing an Anti-Racism Action Plan, which builds on our existing equalities work, and this will help us to measure our progress towards becoming an anti-racist organisation.

NHS 24 is an equal opportunities employer committed to advancing equality and particularly welcomes applications from groups of people currently underrepresented within the workforce. We are a committed participant in the Disability Confident Leader Scheme and guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visas as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website here. 

Please note that NHS 24 is NOT licensed to issue certificates of sponsorship under current UK Visas and Immigration (UKVI) regulations. Applicants must have the right to work in the UK without requiring sponsorship to work with us.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form.