Isabella’s Homes – West Midlands
Full-time | Multi-site role | On-call rota required
Isabella’s Homes is expanding, and we’re looking for a skilled and enthusiastic Maintenance All‑rounder (Electrician) to join our Estates & Facilities team. This is a hands-on, practical role supporting multiple supported living sites across the West Midlands, including Birmingham, Dudley, Wolverhampton, Warwickshire, and Cannock.
If you take pride in high‑quality workmanship, enjoy variety, and want to contribute to a service that genuinely changes lives, we’d love to hear from you.
About Us
Isabella’s Homes is a leading supported living provider for adults with:
Complex mental health needs
Autism
Learning disabilities
Forensic backgrounds
We are committed to providing safe, high‑quality housing that empowers vulnerable adults to live independently. Joining our team means being part of an organisation built on safety, respect, professionalism, and innovation.
The Role
As a Maintenance All‑rounder (Electrician), you will ensure our buildings and services operate safely, efficiently, and reliably. Your responsibilities will include:
Diagnosing and repairing faults in electrical installations, plant, and equipment
Carrying out planned preventative maintenance (PPM), reactive repairs, and minor installation works
Responding promptly to maintenance requests via our estates reporting system
Interpreting instructions, technical drawings, and specifications independently
Working collaboratively with other trades, contractors, and service teams
Operating and maintaining hand and power tools safely
Supporting small improvement works and capital projects
Assisting with lift safety procedures, including emergency release (training provided)
Participating in the emergency on-call rota
Travelling between multiple sites across the West Midlands
Person Specification
Essential Qualifications
Recognised and registered engineering apprenticeship (or equivalent experience)
NVQ Level 3 / City & Guilds in Electrical Installation (or equivalent)
18th Edition Electrical Certificate
Essential Knowledge & Experience
Skilled experience in electrical maintenance and repair
Strong understanding of electrical distribution systems
Competence in fault finding, diagnostics, and problem-solving
Computer literate with good communication skills
Desirable Experience
Maintenance experience in hospitals, care homes, or supported living
Familiarity with PPM systems
Knowledge of Building Management Systems (BMS)
Understanding of control systems and technical standards
Essential Skills & Attributes
Strong practical, hands-on ability
Able to work independently and as part of a team
Responsible, proactive, and safety-focused
Full, clean UK driving licence
Ability to respond to call-outs
Desirable Attributes
Proactive in suggesting improvements
Flexible and comfortable with varied travel requirements
Other Requirements
Participation in the emergency on-call rota is essential
Appointment is subject to a Disclosure and Barring Service (DBS) check
About Isabellas's Homes Limited
1. Organisation Overview
Isabella’s Homes Limited is an established provider of supported living and residential support services for adults with mental health needs, learning disabilities, and complex vulnerabilities. Operating since 2014, the organisation delivers personalised, recovery‑focused support across small community‑based settings in the West Midlands.
The service is registered with the Care Quality Commission (CQC) for the regulated activity Personal Care, ensuring compliance with the Health and Social Care Act 2008 and associated regulations.
Service Model
Supported Living
The service provides flexible, person‑centred support within individual or shared accommodation. Support is designed to promote:
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Recovery and stability
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Skill development and independence
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Safe community integration
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Positive risk‑taking within structured boundaries
Support packages range from low‑level outreach to 24‑hour staffed environments, depending on assessed need.
Step‑Down and Transitional Support
Isabella’s Homes specialises in supporting individuals transitioning from:
The model emphasises gradual progression, recognising that recovery is non‑linear and should not be rushed.
Client Group
The service supports adults aged 18+ with:
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Mental health diagnoses (including severe and enduring conditions)
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Learning disabilities and/or autism
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Special educational needs (SEN)
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Complex trauma histories
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Behaviours that may challenge
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Needs arising from previous detention under the Mental Health Act
Packages are tailored to individuals with varying levels of complexity, including those requiring multi‑agency involvement.
Approach and Values
Isabella’s Homes operates a strengths‑based, trauma‑informed, and outcomes‑focused approach. Key principles include:
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Promoting autonomy and choice
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Collaborative care planning
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Respecting dignity and individuality
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Consistency, structure, and emotional safety
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Partnership working with health, social care, and community agencies
Staff are trained in safeguarding, positive behaviour support, de‑escalation, and person‑centred planning.
Outcomes and Impact
The service aims to achieve measurable improvements in:
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Mental health stability
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Daily living skills
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Community engagement
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Reduction in hospital admissions
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Increased independence and confidence
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Sustainable long‑term accommodation pathways
Progress is reviewed regularly with the individual and commissioning partners.
Accommodation
Properties are community‑based, well‑maintained, and designed to offer a homely, safe environment. Each location provides:
Environmental risk assessments and health & safety checks are routinely completed.
Partnership Working
Isabella’s Homes works collaboratively with:
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Local authority commissioning teams
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Community mental health teams
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Learning disability services
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Primary care
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Advocacy services
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Families and informal networks (where appropriate)
This ensures continuity of care and coordinated support planning.
