Exhibiting
11 field service engineer apm jobs found
Refine Search
Categories
Job Type
Exhibiting
Exhibiting
Exhibiting
Exhibiting
Exhibiting
Exhibiting
Exhibiting
KFP Total IT Solutions ltd
Remote (Greater Manchester, UK)
Sep 02, 2025
Exhibiting
Exhibiting
Exhibiting
Location: Abingdon HQ (regular travel to warehouses required)
Hours: Full-Time, Permanent
Reporting to: Operations Manager
Start Date: Immediate
About the role
This position is responsible for providing onsite service and support to customers. The postholder will act as a mobile field service engineer on assigned open tickets to resolve customer affecting technical issues and preventative maintenance in a timely fashion, to maintain maximum customer satisfaction.
This role provides Break-Fix support 7 days a week (excluding Christmas Day) between the hours of 8am and 8pm, with occasional requirements for pre-agreed work to be carried out outside of these hours. This is based on a 4 on 4 off shift pattern. As this role includes working 8 of the bank holidays, the holiday entitlement is 24 shifts a year.
Your key tasks and responsibilities will include:
- Preventative maintenance of Automated Parcel Machines (APMs). Ensuring that settings are correct and adjusted as required on Advanced Logic Cotroller
- Cleaning APMs.
- Transporting hardware to and from customer locations as directed by assigned
tickets. - Working in collaboration with the KFP ServiceDesk and clients to complete tasks as
require. - Practicing and always complying with safety standards.
About you
We are seeking an individual who is looking for a challenge in a busy and growing business. Proficiency in problem-solving and the ability to work independently with a strong attention to detail are crucial. Additionally, excellent communication skills and a customer-focused mindset are essential as our customers are our top priority.
Please note that possessing a full UK Driving Licence and being comfortable with driving long distances are requirements for this role. Previous experience working with APMs is desirable.
About us
With over 25 years of experience, we work with some of the biggest household brand names on the high street in the fashion & hospitality sectors, building close working long standing partnerships built on trust, expertise and a mind set to getting the job done.
Our mission is simple – to provide our clients with truly integrated IT solutions that make a real difference to their business, building long standing relationships so that we can fundamentally understand the needs of our clients. We are not a huge corporate company who may treat clients as an account number. We are neither a small one-man-band offering cheap services. What KFP offers is a perfect blend of experience, structure, and a practical approach to enable us to deliver the service that all our clients have come to expect – a professional service that gets the job done.
Why KFP?
As well as a competitive salary per annum, we provide the following benefits:
- Holiday 24 shifts per annum.
- Private healthcare (including access to the Babylon app) for you and your dependents after a qualifying period.
- Company sick pay
- Life assurance
- Recruitment referral scheme (£500 for each successful referral you make).
- Reward and Recognition scheme.
These benefits are in addition to statutory benefits such as eye test vouchers and a workplace pension.
Speak to Us About This Job at:
Oxford Careers Fair
About KFP Total IT Solutions ltd
KFP Total IT Solutions provides in-store retail IT systems, services, project management and support. We have more than 25 years of experience working with major high‑street brands in the fashion and hospitality sectors, and we build long‑standing partnerships based on trust, expertise and a determination to deliver results. KFP began in the 1990s as a cabling company and restructured in 2013 to focus on retail IT. Today, from our bases in the UK, Ireland, Germany and The Netherlands, we support some of the largest retail brands across Europe.
Our mission is to provide retailers with integrated IT solutions that make a real difference to their business and to cultivate relationships that help us understand their needs. We aim to become the number one go‑to company for everything retail IT, procurement and services. Our culture empowers employees to own their work and focus on customer satisfaction; we promote from within and believe our people are the key to our success. We expect everyone to be knowledgeable about our products and industry, remain customer‑focused and professional, and consistently exceed expectations.
We offer a broad range of retail IT services including POS installation, store setup and rollout, shop refitting, wireless solutions, structured cabling, logistics and warehousing, technology solutions, retail project management and PCI‑compliant card‑machine rollout services. Our team delivers cutting‑edge point‑of‑sale systems, helps clients open new stores across Europe, and provides scalable project management to support challenging timelines. We focus on enabling retailers to operate efficiently, maximise customer experience and remain profitable through robust IT infrastructure.
Working at KFP means joining a “work hard, play hard” team of specialists who plan, execute and deliver leading IT solutions while having fun. We are proud of our people and commit to their development, ensuring they have the skills and autonomy to serve customers effectively. If you are passionate about technology, value professionalism and want to help shape the future of retail IT, come and meet us at The UK Careers Fair in Oxford.
