At NetXL we run a dynamic and fast growing online business retailing, wholesaling and distributing networking products. We’ve grown our revenue to c.£20million in a few short years. Opportunities to grow and develop your career are plentiful here!
We are a customer-centric organisation, where our customers really do love us! We use cutting edge technology throughout the business to ensure we drive efficiencies in all of our processes. This leads to our customers getting the best products with the best service at the best price.
An exciting opportunity has arisen for a committed, attentive and hard working whizz to join our team as a Customer Support Analyst. You’ll become a central point of contact across the business, supporting customers while collaborating closely with every department in the business to keep everything running smoothly.
We need a fun, positive person to join our office based team getting to know our customers and helping them at every turn. Your trustworthy “can-do, will-do, on-it” character will shine through as we strive to answer and advise at lightning pace.
The role will suit individuals with a great understanding of customer service and strong desire to get hands on and go the extra mile.
Essential Skills
- A professional and confident manner
- Good interpersonal skills and communicator
- Customer service oriented
Full training will be provided.
This is a hands-on, varied role where you’ll see how each part of the business connects, ideal for building a strong foundation for future careers in operations, technical support, customer success, product, or commercial roles.
We are certain the right applicant will find every day different with us and love this role!
Benefits:
- Casual dress
- Company events
- Employee discount
- Private medical insurance
- Store discount
About NetXL
NetXL is a fast-growing, software-driven distributor of high-performance WiFi and Smart Automation products, offering hands-on opportunities to gain a comprehensive understanding of the business, regardless of your role.
We supply resellers, installers, and system integrators across the UK, and our agile, entrepreneurial team thrives on delivering exceptional service and staying ahead with cutting-edge tech solutions.
With a varied, high-energy environment where no two days are the same, there is strong scope for learning, growth, and long-term career development as the company continues to scale.
