Job Title – Senior Account Manager

Salary from £40k - £45k

Hybrid Setting

The ideal candidate will possess strong agency experience, a solid understanding of social and digital advertising, great written skills, sharp attention to detail and a genuinely creative streak. 

You’ll take a consultative role with clients and manage a portfolio of accounts, supporting the wider team to deliver high-quality outcomes for clients.

You’ll typically be project-managing activity for multiple clients at once, so being organised, calm under pressure and able to juggle tasks will be key.

Key Skills

• Strong understanding of digital advertising, social media platforms and brand activity
• Experience managing client accounts and overseeing work delivered by team members
• Confident written and editing skills, with a sense of what works across platforms
• Creative thinking and familiarity with well-known marketing tools
• Knowledge of SEO, Organic Social Media & Digital Advertising practices
• Ability to analyse data and interpret performance stats
• Exceptional attention to detail
• Excellent interpersonal and communication skills
• Confident working to tight deadlines without compromising on quality
• Adaptability across different services, sectors and client needs

Responsibilities

As a Senior Account Manager, your role is to lead and guide and report on client activity. You’ll work closely with our paid media, social SEO & brand specialists to make sure projects run smoothly and clients feel fully supported. Day-to-day responsibilities include:

• Acting as the main point of contact for your clients, building strong, trusted relationships
• Leading the strategy and direction across paid media, social and SEO activity, ensuring the team’s output meets the brief
• Overseeing work delivered by channel specialists, checking quality, accuracy and brand alignment
• Briefing internal teams clearly and ensuring all activity is delivered on time and to a high standard
• Reviewing performance reports prepared by the team and turning insights into clear, actionable recommendations for clients
• Running regular client calls, catch-ups and review meetings
• Managing timelines, budgets and expectations, and keeping clients updated as work progresses
• Collaborating with creatives, strategists and performance teams to shape campaign ideas and refine ongoing activity
• Spotting growth opportunities within your accounts and working with senior leadership on next steps
• Attending client events and industry conferences when needed

Benefits

• 25 days holiday plus bank holidays
• Birthday Off
• Office closed over Christmas & New Year without using your holiday allowance
• Annual salary review on your anniversary
• Government workplace pension
• Regular team socials
• Hybrid working (3 days in office, 2 from home)
• Regular staff training and full development programme
• Team-building volunteer days