To provide diary and scheduling support to the sales team, ensuring efficient planning of client meetings, calls, and follow-ups. The role enables salespeople to focus on revenue generation by managing their schedules, coordinating customer interactions, and keeping the sales process moving efficiently.

Key Responsibilities:

• Manage and optimise the sales team’s diaries to maximise client-facing time.
• Schedule and confirm client meetings, demos, and calls (in-person).
• Coordinate with clients, prospects, and internal teams to arrange availability.
• Track and schedule follow-ups in line with the sales pipeline.
• Ensure CRM is up to date with scheduled activities.
• Handle rescheduling and resolve clashes quickly to avoid missed opportunities.
• Provide reports on meeting volume, client interactions, time allocation and next steps.
• Act as a first point of contact for clients when arranging appointments.

Skills and Competencies:

• Excellent communication and relationship-building abilities.
• Proficiency with calendar tools (Outlook, Google Calendar, Teams, Zoom).
• Ability to manage multiple diaries across a busy sales team.
• Attention to detail with strong follow-up skills.
• Commercial awareness and understanding of sales priorities.